Delivery Policy

VigorFoods Inc. Order and Delivery Policy (Revised with Delivery Schedule Update)

Order Confirmation: Your order with VigorFoods Inc. is considered received and confirmed upon the successful transmission of your online order.

Payment and Confirmation Email: Upon payment, the amount will be charged from your selected payment method. You will receive a confirmation email from our ordering system within 5 minutes (time may vary based on your email system). Please review this email to ensure all order details are accurate and contact us immediately if any corrections are needed.

Cancellation Policy: Orders canceled more than two hours after submission may incur a $30 cancellation fee.

Specific Delivery Schedule in Kentucky: VigorFoods Inc. currently delivers only on Fridays to specific areas in Kentucky, including Lexington, Louisville, and southward to Elizabethtown. This schedule is designed to ensure the freshness and efficiency of our deliveries.

Delivery Details: VigorFoods Inc. will deliver to the address you specify in your online order. Standard delivery is to your front door. For deliveries beyond this point, please provide consent when placing your order.

Indemnity for Beyond Front Door Delivery: If you request delivery beyond the front door, you agree to indemnify and hold harmless VigorFoods Inc., its employees, and agents from any loss incurred in such deliveries.

Receipt of Goods: Anyone accepting delivery at the specified address will be considered authorized to receive the goods.

Unattended Delivery: If you’re not available to receive the goods, please leave instructions for a safe drop-off. Without instructions, goods will not be left unattended, and a redelivery fee may apply for another delivery attempt.

Minimum Order Value: Most orders are subject to a minimum value of $75. Orders below this amount may attract an additional delivery fee.

Delivery Area and Timeframe: VigorFoods Inc. operates and delivers within the United States, specifically in Kentucky on Fridays. The average delivery time ranges from 2 to 6 days, depending on the delivery option you choose.

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